Welcome to Sahara Desert Dubai. By booking a tour with us, you agree to the following Terms & Conditions. Please read them carefully before making your reservation.


1. Booking & Confirmation

  • All bookings are subject to availability.
  • A booking is confirmed only after you receive a confirmation email or WhatsApp message from us.
  • Guests must provide accurate details (name, phone number, email, and pickup location) at the time of booking.


2. Payments

  • Payments can be made in cash or card on the day of the tour unless otherwise specified.
  • Advance payments (if applicable) are non-refundable unless cancellation conditions are met (see Section 5).
  • Prices mentioned on our website include VAT (where applicable) and are quoted in AED.


3. Pickup & Drop-off

  • Pickup and drop-off are available from Dubai and Sharjah city limits unless otherwise specified.
  • Guests must be ready at the confirmed pickup point at the scheduled time. Delays caused by guests may shorten the tour experience.
  • For private car bookings, exact pickup and drop-off times will be arranged directly with the driver.


4. Activities & Participation

  • Activities such as dune bashing, sandboarding, quad biking, and dune buggy rides are undertaken at the guest’s own risk.
  • Pregnant women, guests with back or heart problems, and infants are not recommended to participate in dune bashing or other adventurous activities.
  • Safety instructions provided by our staff and drivers must always be followed.


5. Cancellation & Refunds

  • Free cancellation is available up to 24 hours before the scheduled tour.
  • Cancellations made less than 24 hours before the tour will result in a full charge.
  • In case of a no-show, the full amount will be charged, and no refund will be issued.
  • Sahara Desert Dubai reserves the right to cancel or reschedule tours due to weather conditions, government regulations, or insufficient bookings. In such cases, a full refund or reschedule will be offered.


6. Liability

  • Sahara Desert Dubai shall not be held responsible for any injury, loss, damage, accident, delay, or irregularity during the tour.
  • Guests are responsible for their personal belongings at all times.
  • Adventure activities such as quad biking and dune buggy are operated at the guest’s own responsibility. Protective gear must be worn.


7. Children Policy

  • Children under 3 years of age can join the tour free of charge (without seat allocation).
  • Child rate applies to children between 3 – 10 years old.
  • Children must always be accompanied by an adult.


8. Photography & Media

  • Guests may take photos and videos during the tour for personal use.
  • Sahara Desert Dubai may capture photos/videos for promotional purposes. If you do not wish to be included, please inform our team in advance.


9. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates (UAE). Any disputes shall be subject to the exclusive jurisdiction of Dubai courts.


📌 By booking with Sahara Desert Dubai, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.